SHIPPING POLICY

At unitejf, we aim to make shipping information clear and easy to understand. This policy covers order preparation, delivery estimates, shipping charges, tracking, and assistance with delivery issues.

Please review the details below before placing your order.

ORDER PROCESSING TIME

We begin preparing your order after it has been successfully submitted and payment is confirmed.

Orders are generally processed within 5 business days.

Business days exclude Saturdays, Sundays, and public holidays. Orders received on weekends or public holidays normally begin processing on the next business day.

Once your order is dispatched, we will send a shipping confirmation email with available tracking information.

ESTIMATED DELIVERY TIME

Delivery generally takes 10–20 business days after dispatch.

This estimate covers transit only and does not include the order processing period.

Delivery times may vary depending on:

• The shipping method selected;

• Your delivery destination;

• Carrier availability;

• Customs clearance or inspections;

• Weather conditions;

• Public holidays;

• Seasonal shipping demand;

• Local delivery delays;

• Transportation disruptions.

Delivery estimates are provided for reference and are not guaranteed. They do not limit any rights or remedies available under applicable law.

U.S. SHIPPING OPTIONS

unitejf currently ships to eligible addresses within the United States.

Available shipping methods and applicable charges will be displayed at checkout before payment.

Shipping method	Shipping charge
Standard U.S. Shipping — eligible order subtotal below $39.00 USD	$3.99 USD
Free Standard Shipping — eligible order subtotal of $39.00 USD or more	Free
Fast U.S. Shipping — where available	$6.99 USD

Standard U.S. Shipping

Eligible orders with a subtotal below $39.00 USD are charged $3.99 USD for standard shipping.

Free Standard Shipping

Eligible orders with a subtotal of $39.00 USD or more qualify for Free Standard Shipping.

No standard shipping charge applies to qualifying orders.

Fast U.S. Shipping

Where available, you may select Fast U.S. Shipping for $6.99 USD.

This option may be selected even if your order qualifies for free standard shipping. The $6.99 USD charge applies when Fast U.S. Shipping is chosen.

Please review the available options and any delivery information shown at checkout.

180-DAY RETURN WINDOW

Eligible orders delivered within the United States may be returned within 180 calendar days from the delivery date, subject to our Return & Refund Policy.

The 180-day period describes the return eligibility window. It does not mean that every return includes free return shipping.

Responsibility for return shipping depends on the reason for the return. Please review our Return & Refund Policy for eligibility conditions, return instructions, shipping cost responsibilities, and refund processing details.

SHIPPING DESTINATIONS

We currently deliver to eligible addresses within the United States.

Certain remote areas, restricted locations, or addresses outside our logistics providers’ service coverage may be unavailable for delivery.

If we cannot ship to the address provided, our support team may contact you to discuss an appropriate solution, such as:

• Correcting the delivery information;

• Agreeing on an alternative shipping arrangement;

• Adjusting the affected order;

• Cancelling the affected order and refunding any applicable payment collected.

For questions about delivery availability, email team@bcacser.shop.

ORDER TRACKING

After dispatch, tracking details will normally be included in your shipping confirmation email.

You can track your package through the relevant carrier’s website or the shipment tracking service provided.

Please allow some time for the carrier to register the shipment and display tracking updates.

If tracking remains unchanged for an extended period, contact team@bcacser.shop and include:

• Your order number;

• The tracking number, if available;

• Relevant delivery details.

SHIPPING ADDRESS CHANGES

Please contact us promptly after ordering if your delivery address needs to be updated.

Address changes are generally possible only before fulfillment or shipment preparation begins. Once a package has been dispatched, we may be unable to change its destination.

Email team@bcacser.shop with:

• Your order number;

• The original shipping address;

• The complete corrected address.

We will make reasonable efforts to assist, but changes cannot be guaranteed once fulfillment has started.

SHIPPING AND BILLING INFORMATION

Your shipping address may differ from your billing address.

Please check all delivery details before completing checkout. Customers are responsible for providing accurate and complete shipping information.

Incorrect or incomplete details may result in delivery delays or unsuccessful delivery attempts.

ORDER FULFILLMENT

Orders are prepared and dispatched during normal business days.

Depending on product availability, inventory location, fulfillment arrangements, and destination, orders may be handled through our own facilities or trusted fulfillment and logistics partners.

Orders containing multiple products may:

• Be sent in separate packages;

• Arrive on different dates;

• Have separate tracking numbers.

Where available, tracking information will be provided for each shipment.

SHIPPING ORIGIN

The fulfillment location depends on product availability, inventory location, and the delivery destination.

Orders may ship from our own facilities or those of trusted fulfillment partners. The shipping origin may differ from our registered business address.

These arrangements do not change the shipping charges or delivery terms disclosed for your purchase.

DELAYED OR MISSING PACKAGES

If your order has not arrived within the estimated delivery period, please first review the latest tracking status and any carrier notices.

Contact team@bcacser.shop if your package appears missing, remains delayed, or has no tracking updates for an extended period.

Please provide:

• Your order number;

• Available tracking information;

• Your delivery details;

• A brief description of the issue.

Our support team will review the shipment information and assist with the appropriate next steps.

MULTIPLE SHIPMENTS

Some orders may be divided into more than one shipment.

When this happens:

• Packages may arrive separately;

• Each shipment may have its own tracking number;

• Receiving one package does not necessarily mean the complete order has been delivered.

Please contact us if you are unsure whether additional items are still in transit.

SHIPPING CHARGES AT CHECKOUT

The available shipping methods and final shipping charge will be shown before payment is completed.

Current U.S. options include:

• Standard U.S. Shipping — $3.99 USD for eligible orders with a subtotal below $39.00 USD;

• Free Standard Shipping for eligible orders with a subtotal of $39.00 USD or more;

• Fast U.S. Shipping — $6.99 USD, where available.

Applicable shipping promotions will be reflected at checkout.

CONTACT INFORMATION

For assistance with shipping, order processing, tracking, delivery delays, or related questions, please contact us:

Brand:
unitejf

Legal Company Name:
Wuhan Suihuayan Network Technology Co., Ltd.

Business Address:
Shop A1, Building 20, North Section
Putan Community, Junshan Subdistrict
Wuhan Economic and Technological Development Zone
Wuhan, Hubei, China

Customer Support Email:
team@bcacser.shop

Business Phone:
18086107795

Customer Service Hours:
9:00 AM–6:00 PM, China Standard Time (UTC+8)

unitejf is owned and operated by Wuhan Suihuayan Network Technology Co., Ltd.